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Terms & conditions
Terms of use
Please read the following terms relating to use and access of InvestSMART.com.au,
the Intelligent Investor and InvestSMART Bootcamp (each a Service and together,
the Services). By accessing and using a Service, you acknowledge that you have
read, understood and agree to be bound by these terms.
The Services are brought to you by InvestSMART Financial Services Pty Ltd ACN 089 038 531 AFSL
#226435 (InvestSMART), a wholly owned subsidiary of InvestSMART Group Limited ACN
111 772 359.
In these terms, InvestSMART may be referred to as “we, us, our”. The term “you” refers to the
person reading this and using the Services. InvestSMART and its related bodies corporate together
may be referred to as “the Group”.
These terms, together with the Privacy Policy, Financial Services Guide and
any other additional terms, conditions, notices and disclaimers contained elsewhere on
InvestSMART.com.au,
www.intelligentinvestor.com.au and their sub-pages (together, the Website),
form the terms of supply of material on, use of and access to the Services.
InvestSMART is not licensed, registered or authorised to provide financial services in any
jurisdiction other than Australia. You must be a resident of Australia in order to access and use
the Services and particularly to apply for any financial products through InvestSMART.
General advice
Unless you have received a Statement of Advice, all information provided by InvestSMART is
general financial product advice only. You should read our Financial Services Guide for
additional information about the advice we provide.
You understand and acknowledge that InvestSMART has NOT considered your personal objectives, financial situation and
needs when providing the Services. Accordingly, you should consider your own personal circumstances, including your
objectives, financial situation and needs when making any investment decision and reviewing the Website.
You should consider seeking independent legal, financial, taxation or other advice to check how the Website
information relates to your unique circumstances.
You should always consider the relevant disclosure document and/or seek professional advice before making any
investment decision. Disclosure documents for financial products offered through InvestSMART can be downloaded from
the Website or obtained by contacting 1300 880 160.
All indications of performance returns are historical and cannot be relied upon as an indicator for future
performance.
Terms relating to our Financial Products and Disclosure Documents
By using the Services, you may receive information about financial products via the Website, or that are otherwise
made available to you by or on behalf of InvestSMART.
These financial products are made available to you by InvestSMART Funds Management Limited ACN 067 751 759 AFSL 246
441 (the Responsible Entity) which is also a wholly owned subsidiary of InvestSMART Group Limited.
Information about these financial products may be embedded in or accompanied by a Product Disclosure Statement and
Target Market Determination (Disclosure Document) that is issued by the Responsible Entity.
In accessing the Website you acknowledge you have been given the opportunity to receive, download and ask questions
about the relevant Disclosure Document and the InvestSMART Financial
Services Guide.
The information in any Disclosure Document is general information only. It is not intended as advice and must not be
relied upon as such. The information does not take into account the investment objectives, financial situation or
needs of any individual investor. You should make your own inquiries and if necessary, take independent advice
tailored to your specific circumstances before making any financial decisions.
Unless otherwise specifically stated or disclosed, none of the information in any Disclosure Document constitutes,
and must not be construed as, an offer or recommendation of financial products by InvestSMART. Nor is it an invitation
by InvestSMART to you to deal in financial products.
Except to the extent required by law, InvestSMART does not make any representations or warranties
as to the delivery, accuracy, reliability, timeliness, completeness or suitability of any
Disclosure Document. Such information has been compiled by the person or body corporate issuing
the Disclosure Document and its advisers.
To the maximum extent permitted by law, the Group members (and the respective directors, officers
and employees of the Group) expressly disclaim, and you release them from, any and all liability
resulting from the Disclosure Documents.
The information in any Disclosure Document is general information only. It is not intended as
advice and must not be relied upon as such. The information does not take into account the
investment objectives, financial situation or needs of any individual investor. You should make
your own inquiries and if necessary take independent advice tailored to your specific
circumstances before making any financial decisions.
Unless otherwise specifically stated or disclosed, none of the information in any Disclosure
Document constitutes, and must not be construed as, an offer or recommendation of financial
products by InvestSMART. Nor is it an invitation by InvestSMART to you to deal in financial
products.
Applications to acquire any financial products pursuant to Disclosure Documents made available to you via InvestSMART.com.au, or otherwise by or on behalf of InvestSMART, can only be made:
- (for our Professionally Managed Accounts) using the online application form accompanying the complete and current
Disclosure Document; and
- (for our exchange traded products) through your broker or using the online application form accompanying the
complete and current Disclosure Document during a secondary offer period.
Financial products will be allocated at the discretion of the product issuer and the underwriter (if applicable) in
accordance with the Corporations Act 2001 (Cth) and the Disclosure Document. InvestSMART cannot guarantee that
applicants will receive any allocation.
Terms relating to Financial Information provided on the Website
In addition to Disclosure Documents, financial product and other information is also provided or made available on
the Website, or in other communications sent to you by or on behalf of InvestSMART (Financial
Information). Such
Financial Information may be supplied to InvestSMART by third party content providers, and InvestSMART may pay such
third-party content providers for use of the Financial Information.
InvestSMART has not independently verified the Financial Information. InvestSMART gives no assurances or guarantees
that the Financial Information is accurate, complete or current. You should make your own investigations regarding the
accuracy, reliability and completeness of the Financial Information.
All rights in the Financial Information remains vested in either InvestSMART or InvestSMART’s third-party content
provider, as the case may be. The Financial Information is subject to Australian copyright laws and no part of it may
be copied, reproduced, stored, published, modified, transmitted or transferred by any process, electronic or
otherwise, without the specific permission of InvestSMART or the relevant third-party content provider as the case may
be. Financial Information may be used by you for personal and non-commercial purposes only, unless otherwise approved
by us in writing.
Financial Information is provided as general information only. It is not intended as advice and must not be relied
upon as such. The information does not take into account the investment objectives, financial situation or needs of
any individual investor. You should make your own inquiries and if necessary, take independent advice tailored to your
specific circumstances before making any financial decisions.
None of the Financial Information constitutes, and must not be construed as, an offer or recommendation of financial
products by InvestSMART. Nor is it an invitation by InvestSMART to you to deal in financial products.
Except to the extent required by law, neither InvestSMART nor its third-party content provider(s) make any
representations or warranties as to the accuracy, reliability, timeliness, completeness or suitability of Financial
Information.
To the maximum extent permitted by law, InvestSMART, its related bodies corporate and its third-party content
provider(s) (and their respective directors, officers and employees) expressly disclaim, and you release them from,
any and all liability resulting from the Financial Information.
Fee Disclosure
Further information about how we are paid for the Services we provide are set out in the InvestSMART Financial
Services Guide.
TrailCap Program - Insurance
InvestSMART operated a TrailCap program (TrailCap) for nearly 20 years under which InvestSMART
received a trailing commission from fund managers or product issuers in relation to investments in participating
financial products made via an application form bearing an InvestSMART broker stamp.
Due to the findings of the Financial Services Industry Royal Commission, which was concluded in February 2019,
trailing commissions paid to financial advisers for financial products other than life insurance products are to be
banned.
For this reason, InvestSMART ceased operating the TrailCap program for financial products other than life insurance,
on 10 April 2020. Eligible participants will receive a TrailCap rebate on commissions received by InvestSMART up to
and including 10 April 2020.
The following TrailCap terms apply to trailing commissions payable on applicable life insurance products:
- InvestSMART tracks and reports trailing commissions from participating life insurance companies. After
retaining the first $300 per year per member as our fee, we then rebate to the member 50% of the trailing
commissions received by InvestSMART.
- Life insurance, Income protection or Trauma cover (TPD) held with the following insurance companies may be
eligible for the benefits of TrailCap:
- AIA Insurance
- TAL Insurance
- Zurich Insurance
- The TrailCap program is only applicable to the life insurance companies listed above. It does not apply to any
wholesale managed funds, or managed funds or insurance companies/policies which do not pay InvestSMART a trailing
commission.
- InvestSMART may from time to time, in its absolute discretion, offer members the opportunity to participate in
the TrailCap program on terms that differ from, or are in addition to, the terms outlined in the preceding
paragraph.
- InvestSMART will be solely responsible for calculating Trailcap rebates in its absolute discretion.
- Subject to the Future of Financial Advice (FOFA) reforms, members may be required to sign "opt-in" agreements,
that acknowledges that InvestSMART is entitled to receive the trail commission from the product issuer. If you do
not sign the "opt-in" agreements, you will not be entitled to any TrailCap rebate.
- InvestSMART will not be obliged to pay any TrailCap rebate to a member unless and until the trailing commission
has been received by InvestSMART and the member has provided InvestSMART with current bank account details so that
any TrailCap rebate may be directly deposited into the member’s nominated account.
- It is the responsibility of the member to ensure InvestSMART holds the member’s current bank account details.
If at the time InvestSMART is due to pay any TrailCap rebate to the member, the member’s account details are not
current, InvestSMART may retain the trailing commission and is not obliged to pay the member any TrailCap rebate
entitlement.
- Unless otherwise specifically stated or disclosed, InvestSMART has not been involved in the preparation of, nor
has it authorised or caused the issue of, any Disclosure Documents offered or made available to you by or on behalf
of InvestSMART in relation to an insurance product under our TrailCap program. Except to the extent required by law,
InvestSMART does not make any representations or warranties as to the delivery, accuracy, reliability, timeliness,
completeness or suitability of any such Disclosure Document. Such information has been compiled by the person or
body corporate issuing the Disclosure Document and its advisers. To the maximum extent permitted by law, the Group
members (and the respective directors, officers and employees of the Group) expressly disclaim, and you release them
from, any and all liability resulting from Disclosure Documents for products related to our TrainCap program.
Other fees
A member of the Group may receive fees for advertising on the Website or in newsletters sent to you by a member of
the Group.
A member of the Group may have a financial interest in the outcome or success of financial products offered or made
available to you via the Website, or that are otherwise offered or made available to you by or on behalf of a member
of the Group.
Limitation of Liability
You acknowledge that you use the Services at your own risk.
You acknowledge that InvestSMART is not responsible for, and accepts no liability in relation to, your access to, use
of and conduct in connection with the Services.
You agree to indemnify the Group for any loss, damage, cost or expense that the Group may suffer or incur as a result
of or in connection with your access to, use of or conduct in connection with the Services, including any breach by
you of these terms.
To the maximum extent permitted by law, InvestSMART, the Responsible Entity and their related bodies corporate (and
each of their officers, employees and agents) exclude all representations and warranties which, but for these terms,
might apply in relation to your access to, use of and conduct in connection with the Services.
Without limiting the above, the Group disclaims all liability for any loss, damage, cost or expense you may suffer or
incur as a result of or arising from:
- Your reliance on any Disclosure Document or Financial Information; or
- Any application or investment that you make via the Website.
To the extent that the Group’s liability cannot be excluded by law, the maximum liability owed by the Group in
aggregate to you will be limited to the total amount (if any) that the Group has received, and which has not been or
is not required to be rebated to you, in connection with the Services provided to you (for example, any commissions
that InvestSMART is entitled to as a result of investments made by you during the term of your membership).
In no circumstances will any member of the Group be liable to you for any:
- indirect, punitive or consequential loss or damages;
- loss of income, profits, goodwill, data, contracts, use of money; or
- loss or damages arising from or in any way connected to business interruption of any type,
whether in tort, contract or otherwise.
General
Membership
When registering as a member to gain access to the Services, you must provide us with accurate, complete and
up-to-date information as requested. You must not register as a member multiple times. You must not impersonate or
create a membership for any person other than yourself. It is your responsibility to inform us of any changes to your
membership information. You may do this at any time by logging in to your account. InvestSMART may at any time request
a form of identification to verify your identity and/or your compliance with the InvestSMART terms.
The Services are for your personal use only. Businesses, groups, organisations and companies are prohibited from
registering as members.
Security
You are responsible for maintaining the confidentiality and security of your membership details. You are wholly
responsible for all activities that occur under your login name/email and password. You are responsible for keeping
your password secure and not disclosing it to any other person or entity. You agree to immediately notify InvestSMART
of any unauthorised use of your login name/email or password.
While we work to protect the security of your account, we cannot guarantee that unauthorised third parties won’t be
able to compromise our security measures.
You will be given the option of logging into our Services using your Facebook, Google or other social accounts only
if you are not an investor in our financial products. To the maximum extent permitted by law, we shall not be liable
for any loss, whether incurred directly or indirectly, resulting from unauthorised access or use of your account due
to unauthorised access or use of your Facebook, Google or other social accounts.
All investors in our financial products must use their InvestSMART membership details and are required to turn on
multi-factor authentication. Multi -Factor Authentication improves the security of account access by employing two
methods to identify you as the legitimate account holder.
Use
By accessing and using a Service, you acknowledge that you have read, understood and agree to be bound by these terms
and our Privacy Policy. You must not access or use the Services for any unlawful
purpose.
You agree that in using the Website, you will not, either directly, or indirectly through another party, use any
robot, spider, screen scraper, data aggregation tool or other device or process to process, monitor, copy or extract
any web pages on the Website, or any of the information, content or data contained within or accessible through the
Website, without our prior written permission. You also agree not to use any process to aggregate or combine
information, content or data contained within or accessible through the Website with information, content or data
accessible via or sourced from any third party. In addition, you agree not to use any information on or accessed
through the Website for any commercial purpose or otherwise (either directly or indirectly) for profit or gain. You
also agree not to reverse engineer, reverse assemble, decompile, or otherwise attempt to discover source code or other
arithmetical formula or processes in respect of the software underlying the infrastructure and processes associated
with the Website. You agree not to copy, publish, store, reproduce, alter, modify, create derivative works, or
publicly display, any part of any content from the Website without our prior written permission.
You must not, except to the extent permitted by law, modify, adapt, sublicense, translate, sell, reverse engineer,
decipher, decompile or otherwise disassemble or reassemble any portion of the Website or cause any other person to do
so.
If you believe that any content has been posted or transmitted on the Website in violation of your rights, please
send us an email using the Contact us page.
Privacy
You authorise InvestSMART to collect and access your information from time to time for the purpose of providing the
Services to you. Your personal information will be treated in accordance with our Privacy Policy.
When you are logged in to your InvestSMART account, we may track and capture information about your activity
including information about your location, content viewing and reading habits, product usage, information about your
devices, including unique device numbers, internet protocol addresses, your operating system and other information
derived from the hardware configuration of such devices. We may use this information for purposes that include to
provide personalised features to you and to enhance our services and security that are provided to you. By using our
Website, you consent to the transmission of this information. For further details about this, please see our Privacy
Privacy Policy.
Intellectual Property Rights
The Website contains materials which are owned by or licensed to InvestSMART or its related entities. This material
includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is strictly
prohibited and you must not do anything that interferes with or breaches InvestSMART’s intellectual property rights.
Except where such use constitutes fair dealing under intellectual property law, you must not use, copy, reproduce,
publish, store, alter or transmit any part of the contents of the Website. All rights not expressly granted to you
under these terms are reserved by InvestSMART.
Changes to these Terms and the Website
InvestSMART may change these terms at any time in our absolute discretion. If that happens, an amended version of
these terms will be posted on the Website and will be effective on posting of the amended terms. InvestSMART will make
every effort to communicate any material changes to these terms to you by email or notification through the Website.
It is likely that these terms will change over time and it is your responsibility to ensure that you have read,
understood and agree to the most recent terms available on the Website. Your continued use of the Website after any
changes are made to these terms will be deemed to constitute your acceptance of those changes. If you object to any
changes, or otherwise become dissatisfied with the Services, your only remedy is to immediately:
- Discontinue your use of the Services; and/or
- Terminate your subscription in accordance with these terms.
InvestSMART reserves the right to change, suspend, or cancel (in whole or in part) any feature, content, information,
materials, tools, services, pricing, incentives, or offers on the Website at any time. If you are unhappy with a
change, you are entitled to discontinue your use of the Services or terminate your subscription in accordance with
these terms.
These terms are contractually binding between you and InvestSMART. You may not transfer or assign the rights and
obligations granted to you under these terms. InvestSMART may assign the rights and obligations of InvestSMART
provided under these Terms in its absolute discretion and without restriction.
Provision of Services
While InvestSMART will use reasonable endeavours to ensure that the Services are available 24 hours a day,
InvestSMART does not make any representations or warranties that your access will be uninterrupted or error free.
Access to the Services may be suspended temporarily without notice in the case of system failure, maintenance or
repair or any reason beyond InvestSMART’s control.
Advertising and links to third party content
The Website may feature or display hyperlinks and pointers to websites operated by third parties
(Linked Sites). Linked Sites and any hyperlink contained in a Linked Site do not form part of the
Website and are not under the Group’s control. The Group does not accept any responsibility for the contents of any
such hyperlink or linked material. If you link to any third party websites you leave the Website entirely at your own
risk.
The Website may also feature or display third party advertising (Advertising).
By featuring or displaying Advertising, we do not in any way represent that we recommend or endorse the relevant
advertiser, its products or services. In some instances, the Advertising will contain representations or offers by the
third party which you can accept by linking to the third party’s website and executing the relevant transaction. Such
offers are not made by the Group, and the third party is solely responsible to you for the delivery of any goods or
services you purchase on the third party website.
General
These terms constitute the entire agreement between you and InvestSMART in relation to the Website and the Services
and supersedes all other communications, whether electronic, written or oral, between you and InvestSMART in relation
to the Website and the Services.
No partnership, joint venture, employment, or agency relationship exists between you and InvestSMART.
Unless indicated otherwise, all subscription and service pricing across the Website and related products, is in
Australian dollars (AUD).
If any provision of these terms is held to be invalid, the remainder of the terms shall continue in full force and
effect.
These terms are governed by the laws of New South Wales, Australia. You agree to submit to the jurisdiction of the
Courts of New South Wales.
Subscription
Free trial
The trial is designed for you to try your chosen Service to help you decide if a full subscription is suitable for
you. Please note that the trial may be restricted in duration and scope at InvestSMART’s complete discretion, so you
may not have full access to all services. There is no obligation to subscribe to InvestSMART at the end of your trial.
We only permit one trial subscription per person/household . We may review the number of trials allowed per
person/household at our own discretion. Final approval for the trial is at our discretion.
You are not required to provide credit card details on commencement of your free trial. At the end of your trial
period, you will have the option to subscribe to a paid subscription otherwise you will be automatically downgraded to
a free membership plan.
Subscription Services
When registering for a subscription, you will need to provide us with your name, email address and billing address,
as well as your credit card information. You certify that all information you provide is accurate. You also agree to
maintain and update your information as necessary so that it remains accurate and current. In the event that any
information you provide is inaccurate or not up-to-date, InvestSMART reserves the right to cancel your subscription at
any time in accordance with these Terms.
We will charge the credit card you provided during the sign-up process. You agree to pay the applicable subscription
fee as set forth on this site. InvestSMART reserves the right to increase a Service’s fees or institute new charges
upon reasonable notice. Service fees are due in advance.
You can upgrade your subscription at any time, with the change taking effect immediately. Any applicable extra
charges for that period will be applied on a pro-rata basis.
Renewal
At the end of your subscription period your credit card will be charged for a renewal term of one month, one quarter
or one year depending on your subscription status. Your subscription will continue to automatically renew for
successive terms according to your status and your credit card will be charged accordingly.
For annual subscriptions only, we will notify you by email to your nominated email address at least seven days before
the end of your subscription period that your subscription will be automatically renewed. You can opt-out of this
automatic renewal service at any time during your membership, by calling our customer service team on 1300 880
160.
Cancellation
You may cancel your subscription at any time by contacting our customer support team on 1300
880 160.
When you cancel a subscription you’ll still be able to use your subscription service for the time you’ve already
paid.
For example, if you buy a one-year subscription on 1 January and decide to cancel your subscription on 1 July:
- You’ll have access to the subscription until 31 December.
- You won’t be charged another yearly subscription the following January.
Performance
Past performance is not a reliable indicator of future results. Many of the recommendations and market views within
our subscription products are provided by The Intelligent Investor or the Eureka Report. Performance figures are
hypothetical and based on recommendations from The Intelligent Investor using stock prices at the date of publication.
Brokerage costs have not been included. As stocks rise and fall, returns may be negative. We encourage you to think of
investing as a long-term pursuit. Performance figures are not intended to be a forecast. No member of the Group and
none of their associates guarantee the performance of or returns on any investment.
Disclosure
Employees and/or associates of the Group may hold one or more of the stocks reviewed on this website. These holdings
should not be seen as a recommendation. Employees and/or associates must adhere to our Staff
Trading and Investing Policy.
Refund Policy
InvestSMART offers a 100% money back guarantee on annual subscriptions within 30 days of registering for a
subscription to the Intelligent Investor or the Eureka Report.
This money back guarantee does not apply to monthly subscriptions. However, you can cancel your monthly subscription
at any time as there are no lock-in contracts on a monthly subscription.
Making changes to the Services you receive
You may change your subscription to the Services for any reason by:
- Changing your email preferences through the DIY unsubscribe facility located here;
- Cancelling your subscription to Intelligent Investor through the DIY facility located here;
- Sending an email to support@investsmart.com.au
(for general comments and enquires);
- Calling the following telephone number: 1300 880 160 (International Calls: +61 2 8305 6000);
or
- Logging onto the site and removing or updating your personal details on the My Details or Email Preferences page.
We reserve the right to, without limitation, do any or all of the following in relation to the Services in our
absolute discretion:
- Suspend the Services;
- Terminate your membership for any reason by providing notice to you by email;
- Terminate your membership immediately without notice to you if you have committed a breach of these terms;
- Deactivate your membership if you have not used the Services for a period of 6 months or more (from the date of
last use); and/or
- Permanently or temporarily block your access to all or part of the Services.
Terms relating to Bootcamp
The InvestSMART Bootcamp Program (Bootcamp) is an educational platform (
Platform) for enrolled users to learn about a range of topics including finance and investing. InvestSMART
will endeavour to maintain a learning environment that promotes ethical and responsible conduct on the Platform by all
stakeholders. It is a violation of these rules for any person to engage in any activity that does not conform to the
established purpose and general rules of the Platform as set out in this document. The following rules apply to
Bootcamp users:
- Use of the Platform must comply with the InvestSMART Terms of Use.
- Our Privacy Policy applies. In summary, by enrolling in Bootcamp, you agree that we may use the personal
information that we collect, and you consent to us using your personal information in accordance with our Privacy Policy. Among other things,
the Privacy Policy sstates that we can use the personal information we collect
to provide you with news and information about InvestSMART products and services and to send marketing and
promotional material that we believe you may be interested in. This material may relate to any business conducted by
us or a third-party business which we believe may be of interest to you. Please read our full Privacy
Policy for further information.
- Bootcamp users must not use the Platform in a manner that is intended to interfere with use by other Bootcamp
users.
- In the interest of maintaining the integrity of the InvestSMART network performance, users should limit the size
of file uploads to the Platform.
- You can terminate your Bootcamp account at any time by calling InvestSMART on 180 880 160.
- We can terminate your Bootcamp account if you are in breach of our Terms of Use or if we cease to offer Bootcamp.
These Terms of Use will continue to operate until terminated by InvestSMART.
- Bootcamp is not a government accredited course and there is no guarantee that Bootcamp is suitable for persons
seeking Continuous Professional Development points for any professional qualification.
Other Services
Terms and conditions applying to InvestSMART’s Refer a Friend program can be found here
Terms and conditions applying to Fundlater can be found here
version June 2024